Day by Day cartoon

Thursday, September 09, 2004

SCOOTERDIRECT2U@aol.com

You know, its just so much fun to deal with people sometimes. Like the friendly folks at Scooterdirect2u from Brooklyn NY. They have an EBay auction going on for, surprise- a scooter!

Yesterday I sent them an email asking if the measured seat height in the advert was accurate and measured with the wheels on the ground and not with the bike on the centerstand. I wrote the email as polite as possible and this is the response I received today:
-------------- Original message --------------
this is a big bike
it is not a toy
And so I sent back this response, still polite as I could be.

"I think I recall asking you for some specific answers, not a silly, disparaging, mispunctuated and simplistic response. Which tells me everything I need to know about my imminent scooter purchase and who I will not be buying from.

Thanks for clearing that up. Nate McCord"

And whover is at the other end of that AOL email account wrote me back:
well sir,

You have a $3000 bike that we are selling for $1299. If you noticed all the specifications are very plainly listed on the ad. the is listed in the most simplistic way possible, so even a person of lower education will understand it. providing you with all that information and seeing you still have questions makes me question your ability of comprehension.

please, go buy a bicycle IM sure it will be easier for you to ride, they even supply training wheels
And a few minutes later, this email arrved from the same enthusiastic salesperson:
now that we have the insults out of the way. the answer to your original question is yes. the measurement given is with the front wheel on and it is for the primary passenger not the second. for the second passenger you have extended footboards. it is also fair to say that it will be approximately 3 inches higher. i do not believe you will be buying it from us, but at least you have the info you needed.
You know, I think this person is right, I don't believe I will be buying a scooter from them.

I will however send them one more email with the link to this post! And I have considered asking them why, if they say right in the header of the auction DO NOT BID MORE THAN $1299, they haven't ended the auction already since sombody bid $1324. Maybe they haven't figured out the "Buy it Now" feature that EBay promotes for items with a fixed upper price like their scooters.

Too bad about their attitude though, their bike was almost on my short list...

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